Classadia Privacy Policy

Introduction

1.1 Data Protection

At Classadia, we prioritize the protection of your personal data. This Privacy Policy outlines how we process your data as a user of our childcare platform/application. As the data controller for some personal data and the data processor for most, we adhere to fundamental principles to ensure your rights are respected.

1.2 Data Controller

1.2.1 Responsibility: As the data controller, Classadia ensures compliance with relevant data protection regulations.

1.2.2 Contact: For inquiries about data processing, contact us at privacy(at)classadia.com.

General Data Processing

1. 1. Scope: Classadia processes personal data for managing the childcare application, serving employees, parents, and children across childcare institutions.

1. 1. Data Types: Personal data processed includes names, usernames, email addresses, profile pictures, contact information, health data, and more, as determined by the data controller.

1. 1. Purpose: Data is collected and stored for specific purposes, such as customer registration, employee tracking, and attendance management.

1. 1. Legal Basis: Our processing complies with legal bases outlined in UAE’s data protection regulations, including consent, contract performance, legal obligation, protection of vital interests, and balance of interests.

Volume and Control

1. 1. Data Minimization: We minimize data volume and anonymize where possible, maintaining a high degree of data anonymization.

1. 1. Accuracy: We strive to ensure the accuracy of your personal data and encourage you to notify us of any changes.

Security

1. 1. Protection: Classadia employs IT solutions and internal procedures to safeguard your data from unauthorized access, alteration, or sharing.

Disclosure of Personal Data

1. 1. Third-Party Disclosure: We may disclose personal data to third parties for technical reasons, ensuring legal justification and anonymization where data is transferred outside the UAE.

Client Rights

1. 1. Access: You have the right to access your personal data and information on its processing, storage duration, and access by third parties.

1. 1. Objection: You can object to data processing and withdraw consent, except where legitimate interests prevail.

1. 1. Rectification: You may request correction of inaccurate or misleading personal data.

1. 1. Erasure: After the customer relationship ends, we delete personal data, complying with deletion rules and technical measures.

1. 1. Portability: Upon request, we provide personal data in a structured, machine-readable format for transmission to third parties.

1. 1. Complaints: If you believe your data rights are violated, you can lodge a complaint with the Danish Data Protection Agency.

For inquiries or concerns about our Privacy Policy, contact us at privacy(at)classadia.com.

Account Deletion

1. Delete via Mobile App:

To delete your account via the Classadia mobile app, follow these steps:

Open the Classadia app.

Navigate to “My Profile.”

Select “Delete Account.”

Confirm your decision.

All account data will be permanently deleted within 30 days of confirming the deletion.

2. Delete via Email (if no access to mobile app):

If you don’t have access to the Classadia mobile app, you can request the deletion of your account via email:

Send an email from your registered email address to privacy(at)classadia.com.

Include your username and a request to delete your account.

You will receive a confirmation email once your request is processed.

All account data will be permanently deleted within 30 days of receiving the confirmation email.